Meridian >Heating & Air Conditioning > Advanced Heating & Cooling
721 N Ralstin St, Meridian, ID | Directions 8364243.611058 -116.377436
Sun Closed;Mon: 7:30 a.m.-5:00 p.m.;Tue: 7:30 a.m.-5:00 p.m.;Wed: 7:30 a.m.-5:00 p.m.;Thu: 7:30 a.m.-5:00 p.m.;Fri: 7:30 a.m.-5:00 p.m.;Sat Closed;
I recently had them install a heating and cooling system in my house. Even on 85° day it won't get below 74 in the house. They keep giving me the runaround saying that with the temperature differences that's what it will be in my house. I had another company come out on my dime and they measured up the house to see if it was the right size cooling unit. As I suspected they said the unit was too small and the only way to correct it would be to replace the outside unit in a box that attaches to the AC under the furnace. It's at the point now where they will not return my phone calls or even help me to correct this issue in anyway. I actually spoke to an attorney but be very leery of the fine print on the back of your contracts. Legally there's nothing I can do for their incompetence and installing too small of a cooling system on my home. So if this review reaches one person that's good enough for me because I don't want anyone else to be stuck in a corner like this and invest thousands of dollars for something that doesn't work.
Fantastic – I called several local Heating places looking for parts and was told by all of them that they do not sell parts but they would love to come to my house and charge me exorbitantly for replacing the burnout igniter. I am a confidant handy man and don't usually need someone else fixing things I just need parts. So I can order them online if no one will sell me parts. BUT the folks at Advanced Heating are different from the rest. They said that they would be happy to assist me in getting the heat back in my house. I went down to their shop and within 10 Minutes I had the part needed to fix my furnace. No harassment or trying to work me over for more money. That is Customer Service! I really appreciate it. I recommend them for all your part needs. Thanks for caring about customers.
misleading advertisment – I responded to an advertisement that they sent to my address, offering a free service call with a $10 ID Foodbank donation. After further conversation on the phone, coming out to look at my heater is not a "service call", but a "diagnostic call" and would cost MUCH more. VERY MISLEADING; will not give them my business.
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