Sakura Japanese Restaurant
Eagle, ID 83616
Phone: (208) 938-1599
User Reviews for Sakura Japanese Restaurant
03/14/2008 Posted by horatio987
We just returned fro our first visit. IT WAS HORRIBLE. I can't emphasize that enough. One of the male waiters repeatedly forcefully ran into my wife, several times and was very rude. He nearly knocked her out of her chair. The hostess/manager simply smiled about it and assured us that they had a discussion with him and that he had apologized to my wife. He had not. The owner told us that he was aware of a problem and our waitress explained that the same man had punched her repeatedly as well as other waitresses. Our meal was not served at one time. One person was served, a few minutes later another two were served and finally, after about 15 minutes, the fourth was served her dinner. It was served after all others were finished as we were repeatedly assured that hers was on the way out. I've never seen a wait staff person act so proudly as the gentleman who repeatedly and forcefully assaulted my wife, and he left with a huge smile on his face when we complained about his rudeness and the pain he caused. The food was fair, but not as good as other Japanese restaurants in Boise. The service was worse than any we had in many years in several countries. This is a restaurant to be avoided. The men's room had no paper towels, so I don't know how the staff cleaned their hands after using the facilities.
Pros: none
Cons: the staff. the owner's acceptance of abusive staff
01/20/2008 Posted by Mooshuspice
Sakura is easily the best Japanese Restaurant outside of Boise, everything is very well cooked and the atmosphere is exciting. Large parties can reserve a private room to dine in, although the real experience is when you are sitting at a table watching your food being cooked right in front of you. I have heard people in the area complain that the service is rude, I recommend that anyone going to a restaurant run by people not born in the United States try and brush up on their culture, and get in the mood. PROS: The food is fantastic, the prices are good, the service is prompt and polite, the feel is authentic. CONS: The sushi trays are so huge that it will take at least two people to eat. Anyone looking for a good Japanse dining experience can find it at Sakura.
1 out of 1 people found this review helpful
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