AVOID THIS BUSINESS: I took my car in today to get a small (less than a dime sized) rock chip repaired on the windshield. I called ahead to make sure someone was available as I did not have a lot of time to wait. When I arrived I was coldly greeted by the young receptionist. She told me to go wait by my car and someone would be right with me; so I went out in the cold to wait by my car. Approximately ten minutes later a young man came out and started his work. I left him to do his job and walk back inside when I noticed this young receptionist ,and another male in the building, staring at me and sneering from the corner of the shop-I took offense to this and wanted to just leave. Since the repairman had already started I had to stay. When it came time to pay, the repair man took my credit card and just wrote the information down on a piece of paper--he did not swipe the card or carbon copy/swipe it with a CC machine. He also failed to let me know what the care of and required cure time was for the repair. I can still plainly see the rock chip as well. You would think for such a small repair it would virtually disappear. Lesson learned- I will NOT be supporting this business in the future and I will certainly tell my friends to avoid their (lack of) service.
Fraud at Fast Glass. Recently we had the window shields of a 1965 Mustang replaced at Fast Glass. Upon returning home to Seattle, after a rain storm the car was literally filled with water. We contacted Fast Glass and after studying the work contract, discovered that the windows were on sealed as stated in the contract, and when pressed the manager admitted that the windows were not sealed because the tech was running out of time and just didn't do it. We have yet to receive a positive resolution to this and are reporting FAST GLASS in Boise to the BBB. Use care when you take you car to this business.
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