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(208) 514-4755
1965 S Eagle Rd Suite 110
Meridian,
ID
83642
43.586868
-116.354469
Years in business
Established in 2008
Hours:
Mon Closed,Tue-Sat 9:00 AM-6:00 PM,Sun Closed
Last updated 10.20.11
Category:
02/01/12
Shameful
by blondebasketballbeauty
My friend had a horrible experience with hair color in this salon. The stylist was given a 2nd opportunity to fix it & made it worse. I saw my friend's hair & it was bad. My point is this: In a negative situation...you have a chance to turn it around for positive & win a customer for life. This is what defines our true character as a person & definately, as a business owner. My friend tried to resolve her concerns w/ the salon owner. However, the owner ignored her, made excuses & then yelled at her!! Never once did the owner apologize or own up to anything. Instead, the owner tried turning it around...like it was my friend's fault. This is not a sign of good customer service!! Ultimately, the owner refused to refund $ for unsatisfactory services rendered. That just shows the owner is not a person of integrity & does not stand behind her business. What a shame to conduct herself this way in such a small community.
01/23/12
No class!!
by pchvballqueen
My hairstylist did an ok job. But I had to listen to the stylist in the station next to me tell her client about her sex life with some "geeky engineer guy from Oregon"!! I was mortified & can only imagine what her client felt like. Come to find out, I heard that was the salon manager! I mean...have some class...geez!!!
01/06/12
~~HAIR CLIENTS BEWARE!!~~
by foxn56
After reading positive reviews, I decided to try Rain. The stylist turned my beautiful blonde hair ash GRAY! I gave her a 2nd chance to re-do it & she turned it reddish/gold. To make matters worse, she discolored the collar of my shirt when the hair dye bled through her cape. My experience was horrible! I attempted to contact the manager & owner in person, by phone & email for over 2 weeks...to give them an opportunity to resolve things. I ended up going to another salon that I trusted to fix my color & had to spend for services twice. When Rain's salon owner, Mechelle, called me back (almost 30 days later) she stood by her "top colorist" & disavowed all of my concerns. Bottom line, this salon does NOT guarantee their products or services and the owner is VERY unprofessional! I wanted to warn the public, to save anyone the trouble that I experienced there!
